Infosec IQ knowledgebase


Topic Replies Activity
Troubleshooting False Positives

This article will assist with troubleshooting issues with learners being marked as phished without having interacted with a PhishSim email. First, an explanation of how Infosec IQ will identify what we’re looking for. Wh…

1 September 29, 2023
Learner Management API Endpoints 1 July 18, 2023
PhishSim FAQ 1 February 5, 2024
Phishing Admin Settings 1 July 25, 2023
Learner Experience Settings 1 July 25, 2023
Troubleshooting Missing PhishSim Emails

This article provides high-level guidance for troubleshooting issues with PhishSim emails that were sent but are not showing up in learners’ inboxes. To know how to solve the issue, we’ll first need to determine where it…

1 September 29, 2023
PhishSim QR Code Templates 1 December 8, 2023
My Dashboards Glossary of Terms

The “My Dashboards” feature allows you to view analytics about your AwareEd and PhishSim campaigns, past or present. Infosec IQ includes a number of pre-built dashboards covering important metrics about learners and camp…

1 October 27, 2023
Join Infosec Insiders 1 August 2, 2023
Integrate PhishNotify with Proofpoint TRAP 1 January 17, 2024